PR
Princess Cruises
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Full Refund received as promised
My mother and I were in Singapore in Feb 2020 and our cruise was cancelled the afternoon before. Like everyone who had their cruise cancelled we were in the long line of waiting for a refund. Firstly, the full amount of the cruise, our booked excursions and booked treatments and packages were ALL refunded within 10 days of the cancellation. Yes, I had to submit a request for reimbursement of a complimentary nights accommodation and return flights home but we received our refund via a cheque (it did take 3 months however). We also received a 100% future cruise credit. I look forward to Cruising again.