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Exceptional customer service and take your time when checking out.
I have changed my review from 1 star to 4 stars based solely on the fantastic customer service from JD at Ozzie Heat. I encountered a problem at check out that resulted in multiple units in addition to what I agreed to purchase being charged to my card. I reached out to Ozzie heat and this was resolved quickly with a minimum of fuss by JD. I am yet to receive the product but after seeing the Facebook advert it looks like exactly what we need to heat our home as we don't have central heating. My advice would be to be careful when checking out and reach out to the customer service team if you have any problems as they provide an excellent customer experience. Thank you JD for sorting this out.