Apex Car Rentals Australia
View company profile →
Avoid these guys at all cost
Avoid these guys at all cost. Absolutely abysmal service! Booked a car online for pickup, and paid credit card hold. All good. Arrived next day to collect car, with my licence and credit card, only to be advised of their "local policy" (not mentioned at all during the booking process). Because I live in Brisbane, they wanted utility bill, lease agreements etc lol. Absolutely ridiculous. Expected me to go home to retrieve documents! The lady who served me was nice, and just doing her job, but then the big bully manageress comes running over to straighten me out! She was the only one ranting by the way. They really should employ someone more professional. I think maybe she fancies herself as a nightclub bouncer! Disgusting approach. Do yourself a favor, and stick to a mainstream rental company. These guys suck!