Celebrity Cruises
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Re caribean cruise
Re caribean cruise We departed on the 23/09/18 on what was to be a holiday of a lifetime, due to wrong information from IGLU CRUISES , the start turned into a marathon from HELL,I contacted IGLU re baggage labels and asked if our luggage would go to the ship I was informed that we would receive labels at check in at Manchester airport and would not see our luggage again until on board, on check in there was no labels and was informed that we would have to collect our luggage TRANSFER it ourselves at both JFK,MIAMI,&HOTEL as I asked for airport assistance this turned out to be a nightmare ,THEN on arrival at the hotel we were informed our room would not be ready for30,min and to have a drink at the bar, at 01,30 we were informed we did not have a room and they were trying to find us a room at another hotel which they eventually did, after traveling for 20 hrs.we boarded the ship at 11,00 and were told our luggage would be at our state room at 14,00 this was not the case we were told our luggage could not be found, it eventually arrived at 23,00 we were extremely tired and very agitated to say the least we would not recommend AND WOULD THINK TWICE ABOUT BOOKING THROUGH IGLU CRUISES or CELEBRITY CRUISES AGAIN