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Suzanne Hooke

Suzanne Hooke

Member since Invalid Date
1
Review
1.0
1 out of 5 stars
Average rating

Reviews by Suzanne Hooke

Hazelton's Canada logo

Hazelton's Canada

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1 out of 5 stars
Jul 18, 2019

A horrible horrible company

I ordered at $200 basket to be delivered on the same day, as it was a birthday gift. The package contained fruit and a cakelet. The package arrived 6 days later. Naturally, the cake and fruit had spoiled and had melted on the other products.They had not marked the package as perishable. My and my husband's attempt to get any kind of reimbursement / apology / acknowledgement of responsibility from Hazelton was continually met with complete denial and disregard. They were rude, dismissive and belligerent. It breaks my heart to deal with companies whose entire intent is only to make money, and take no ownership once they take the client's money. We are going through various other channels to seek redress.