Skipton Building Society
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Really disappointing experience
Really disappointing experience. I’m in the process of transferring an ISA away from Skipton and needed to update my address. Despite numerous calls and assurances over the phone that the update would be made, Skipton have repeatedly failed to change my address. As a result, I keep receiving letters threatening to cancel my transfer because the addresses don’t match. It’s been frustrating and time-consuming, and I expected much better.