CE
Celebrity Cruises
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Ripping Customers off with Satellite usage.
I just got slammed with a $450 phone bill from Koodo even though I had Easy Roam enabled with them during my trip. They informed me that Celebrity Cruises charges it’s own fees from their satellite while on the ship. So even though I had my $15 a day with Koodo enabled - the cruise line still charged Koodo for all my usage on the ship. I’m sick to my stomach that there is nothing they can do about the bill, and even more disappointed that I had no notification from the cruise line about this… Since posting on social media - I’ve learned that this has happened to many other people! Super disappointing to hear. I won’t be booking with them next year.