Mark

Mark

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1 out of 5 stars
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Reviews by Mark

RE

Regain

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1 out of 5 stars

You're not paying for counseling

My wife and I initially were interested in Regain. We ended up discovering we had counseling options via her EAP. The day after we paid we sought to cancel. We did not realize that it was a membership. We also didn't realize that you pay to be matched but not for the actual counseling session. We discovered this because our $256 payment would not be refunded since we were "matched" with a therapist. We never corresponded with nor talked to the therapist. So we're out $256. This seems fraudulent. I do NOT recommend this company. There has to be an oversight board I can speak with.