Halford's Chiswick High Road
Unlike your car, bicycles dont undergo a mandated annual inspection, so its difficult sometimes to know what is functuoning as it should and what needs attention. After not riding my bicycle for a while, i booked a free slot for a bicycle health check. I had the great fortune of running into a young man by the name of Renaldo. He was a bike specialist and gave me all the information I needed to properly understand why some elements of my gearing and braking system had fallen out of alignment. I was someone who would usually just lather the bike in WD40 and presume that that was all that was required. Its helpful to understand that after years of doing so, why and how some of my controls had begun to oxidise. There are an ever increasing host of bike care products, but Renaldo gave me the options which started with the most affordable, rather than omitting them altogether. I didnt feel pressured or steered in one direction or another. I simply benefitted from this young man's expertise as he proceeded with a diligent focus to make my bicycle safe and roadworthy. In an age where people dont take pride in their work or want to rush you out of the door, i cant speak highly enough about Renaldo and the team in the cycling department at Halford's. I left the store with a better understanding of my bike. How to maintain it and the products to use so that I didnt encounter any more of the ongoing issues. After the full evaluation and a little bit of calibration here and there, Renaldo even helped measure my little boy for his next ride. Renaldo was/is an expert in bike related affairs. I would strongly recommend visiting him and his department for all your cycling needs. I left the store with some maintenance-related products, but never felt upsold. Renaldo went over and above and for that priority and pride in his work, his department have earned my family's confidence.