Leaf Home Water Solutions
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Not a happy customer!
Our installation process did not include a new spigot faucet, but we were charged for it. We also did not need the wall drilled in the garage, but we were charged for it. I have not received a completed invoice for the sale either. Our salesman was fantastic, but our installation technician not so much. It was difficult to communicate with him since he couldn't speak good english. We did not receive a manual for the water softner that was installed. We did receive a manual for the Osmosis system. How are we supposed to know how to take care of the water softner? If the power goes out and we need to reprogram the unit we have zero instructions. A manual in the hands is the best option. I should not have to pull it off of the internet! We have no idea how much and how often to add salt to the unit. We have zero clarity on these units. For the amount of money I spent I would expect better service.