Shark Motorcycle Leathers & Accessories
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Bought some gloves from them about half…
Bought some gloves from them about half a year ago. Order: N0005037. After spending about 3 months waiting on the delivery and subsequently being stuck at home due to Covid, I only ended up wearing the said gloves about 10 times. As you will see from the photos they are virtually new; however, the stitching has already failed in a number of places. The material on the palm has deteriorated. Furthermore, the white fluff on the palm was not shown on their listing and looks very ugly. After numerous emails and trying to get a hold of their customer care team they finally told me to send the gloves back for a warranty check up, which I did. Upon receiving the gloves they told me that the warranty period has expired, when it clearly hasn't at the time that I brought facts to their attention. Now I have paid for the gloves, shipping to send them for a warranty check up, and I can't even get them back, because I'd have to pay another shipping fee! This is unacceptable, I can't believe that you treat your customers this way, especially in this whole covid situation! The photos of their horrible quality gloves are below. Would definitely NOT recommend buying from them as they only sell cheap china quality products.