Giorgina

May 21, 2021

AVOID the thieving and threats!! In total disbelief at how they operate in the way they do or how they are still going !

AVOID!!! I work in the building industry and never have I come across a company like this, in any industry for that matter! They are money grabbing bullies and have NO idea what they are doing; disorganised, rude, incompetent, unprofessional... the list goes on like so many of the other reviews on here. Seeing the apologetic replies to reviews on here is so dishonest, I have nothing but unapologetic, rude emails from him, hoping to have a decent conversation. Frustrating to say the very least! The very few good reviews on here, I assure you is written by a staff member or a friend as other people have also mentioned... read them carefully and notice the tranparent over-the-top comments and that they have been 'invited' opposed to the 1 star genuine reviews. The owner, Paul Cleaver even once even pretended 'to go find the owner' when my father and I asked to speak to him!!!! I would be ashamed if I only had one of these reviews on my company's page. I don't know how they still operate, they should have been closed down long ago. I hate to say it, but they are borderline crooks! They never give detailed statements despite asking several times and expect you to pay their made-up figures. I greatly feel for everyone who has written on here upset and angry, they make life very stressful. I had leaks in my flat that were repaired by them, part of an astronomical service charge. It began leaking 6 months later and resulted in a major leak which they took over a month to organsie someone to come out. In the end I had to pay myself for someone, who by the way said he had never seen such shoddy work! They are asking for sums of £15,000+ for work to be done to the building and have provided NO quotes, just expect us to pay and have threatened to take us to court if we don't. We need to change the name of the lease from my mother's name who passed away and they have BLACKMAILED saying they will only do it once we pay it. Needless to say, our solicitor has said this is outright blackmail they have no right to do. They took up my paving to my entrance to fix a leak and 7 months later have not re-paved it to the way it should be. Never the same staff because even a staff member who left told me how terrible they are to work for and dishonest! I have email threads and photos yet they still contest me and say that everything I say is inaccurate. Honestly, it is hugely upsetting and stressful!! I know so many people personally who have had issue after issue. If you want a stress-free company to help you take care of your property - DO NOT USE!! THEY SHOULD BE SHUT DOWN! NOTE to owner's response: We have not paid our service charge because we are still awaiting a breakdown and quotes... Eight months later!! Similarly to others, bombarded with bills and zero communication!