P Keys

P Keys

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TR

Trafalgar Travel

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1 out of 5 stars

I would never do another Trafalgar tour…

I would never do another Trafalgar tour again. I just recently completed a 12 day European whirlwind tour with the tour guide Caroline. Not only was she condescending and rude but also quite belittling. I had informed the company of my dietary requirements when completeing my registration, but I had to constantly ask staff if there was anything dairy and meat free for me to eat. The optional experiences didn’t feel very optional at all as Caroline pressured me into doing them. There were a few I didn’t want to do and would have much preferred doing my own thing, but Caroline responded quite rudely stating “what will you do then, just stay in the hotel because everything is far from the hotel”. On top of that, the fine print mentioned that IF we were satisfied with the service only then were we expected to tip. Both my cousin and I paid for our end of trip transfers, but Caroline pulled us aside and made us pay tips otherwise she wouldn’t take us on the bus to the airport. Honestly, apart from the fabulous group, I was counting down the days!