Hazelton's Canada
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Horrendous
Horrendous. I ordered a “gourmet” basket to be delivered to my father for his 80th birthday. It arrived late, and there was nothing gourmet about it. Cheap chocolate bars, cheap nuts. And it was missing extra items I paid for. Even the tin it came in was nothing like what was pictured. I was so embarrassed that my father thought I had chosen those things to send to him. I asked for a refund and was denied. I wanted at least part of $100 back. I wrote to the better business bureau and they refused to accept they had done anything wrong with the argument that they use “suitable replacements” as necessary. A fancy dark chocolate bar and pistachios should not be replaced with an o’Henry bar and a 1$ bag of peanuts. They delete or don’t post their negative reviews. This company is a total scam.