Darwin Homes Property Management
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My heat has been out since Thursday…
My heat has been out since Thursday December 28, 2023. I reported it same day, and someone from maintenance came that Friday. They deemed it broken, and a part needed to be replaced. My heat is still currently broken today January 6, 2024. The property manager I have been emailing could not give me any information when I did finally get an hold of someone angter multiple calls/emails/and messages multiple days in a row. The prior team I rented through when initially getting into this home was “Homeriver Group” and they always responded and took care of issues quickly and efficiently. Since Darwin Homes took over this rental property the care and attention to their renters has declined. You can never get in touch with anyone. This issue should have been deemed an emergency. We have been experiencing below freezing weather and the last I spoke with someone my maintenance request was still in “pending status”. This is unacceptable and illegal in the state of Nc.