RT

Feb 24, 2025

Will let your LLC expire and not take responsibility

I created a Series LLC with this company 5 years ago. Over that time they've had two major errors. The first was an error in understanding how Series LLCs work, which resulted in them trying to charge me to register each individual Series under the parent, and individually charge for each Series. When you pay for the Series, it includes all Series up to 10, which they acknowledged and then rolled back the charges and attempts to re-register each child Series. The second error was that they didn't file my annual report and pay the associated fee. Despite their website saying my LLC was in good standing, the Wyoming State lookup showed my LLC as dissolved. There had been zero notices sent to me. When I called the company, customer service put me on hold for 10 minutes, then came back and said there was an error in their system, and I would have to pay $250 to reestablish my company. When I asked what they what they were going to do to resolve their error, they said they'd look at in their backend, but that they wouldn't look at my LLC until I paid the fee, because they believe that it is the customer's responsibility to check on the LLC, that it has been renewed, and all the proper paperwork has been sent. When I asked what I was actually paying them for, since they have an annual renewal service, the customer service agent could not answer. When I read reviews on TrustPilot, I usually assume there was some user error and that the truth is not as bad as what was written. In this case, the company _admitted_ they had an error, then blamed the customer for not doing the work the company is paid to do. I would avoid at all costs. There are better options at price points above and below Wyoming LLC Attorney that were not available when I first made my LLC. Please use those.