Celebrity Cruises
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When the chips are down, Celebrity is there
First we had a wonderful cruise in the Galapagos on the xPedition in March. We had a follow on tour to Peru. They closed Ecuador just as we were leaving the ship. They flew us on the Quito. We couldn't go home from there as there were no seats so they flew us to Peru. After one day in Peru, the government closed Peru. We had 24 hours to get out of the country. Almost immediately our Celebrity Guide called us to make sure we wanted to leave which we did. Forty five minutes later she called and said she had a flight for us in the morning with confirmed seats and that we would be picked up at the hotel at 4:30am. We were picked up by a van with just us and taken to the airport then escorted into the airport with a valet for our bags. Once in the airport we were given our own guide to escort us through the check in line and through the airport to the security gate. The airport was a Zoo; thousands of people trying to get out. We boarded our plane and were out of Peru about 12 hours after the announcement. We made it home without incident. Shout out to Celebrity Cruises. I would say this was a rubber hitting the road situation and they handled it beautifully. BTW, thousands of people got stuck in Peru but not us with the help of Celebrity.