RA
RAC Mobile Mechanics
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4.5 hrs estimated pickup from dangerous road
Paid extra for RAC breakdown through my insurance. Suspension came apart while on a motorway, got onto a slip road and stood in behind the barrier. Tried to call RAC. No humans to talk to, only an online form to fill and GPS location (which put me in a car park on the opposite road). Est time of recovery: 4.5 hours! No facilities, dangerous road. I eventually got through to a human after trying all options on phone. Could not help, use the tracker, yes 4.5 hours. Called a local garage, picked up within 30 mins, £100. This company doesn't provide breakdown assistance and has no duty of care for customers. Avoid.