TurnKey Vacation Rentals
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Poor experience
House was nice but lacked essential amenities. There was plenty of towels and sheets, but they only provided one replacement toilet paper roll, which was insufficient, so we had to go out in the middle of the night and buy more. Although there was plenty of utensils, plates, and cups, the cooking equipment were old and poor quality. Also the propane ran out after the second day of use, so we couldn't finish our cooking on the grill. The air conditioning system didn't work very well. We kept the temperature at 72, but air circulation was very poor, leading to very cold temperatures in the master bedroom, while the living room area remained warm. Laundry room was locked and inaccessible despite the description of the house stating instruction of use. Also the floors were pretty dirty. Lastly TurnKey has been a very difficult rental company to work with, and they care more about their own profits than offering their guests an enjoyable experience. Also the customer service has been very lacking. I will never use a rental home managed by TurnKey again.