Jo-Ann Stores
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No customer service at all
I didn't want to give any stars but it is required to leave this review. My order arrived in 3 different shipments which was fine. I received 3 of the same item and was charged for all 3 when I actually ordered only 1. Another item that I did order and was charged for, I did not receive. I sent an email to the "help" site(which is your ONLY option for customer service), waited 4days and did not receive a response so I sent another email 2days ago, still no response. The store listed as "my store " was called and they had no record at all of my order. Basically, you order what you want and they send you what they want to send you, charge what they want to charge you and there is absolutely no way to do anything about it because you can not speak to anyone, everything is via email which is ignored. I will never order from these crooks again.