Hola Health
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Ok I am about to go on an absolute…
Ok I am about to go on an absolute effing tirade here. I'm currently sitting downstairs in my living room in a stiff chair because it's the only way I can sit comfortably with 2 fractured ribs.. In desperation I started googling telehealth appointments because the earliest I can see my regular GP is next Wednesday, I need to renew my scripts for pain killers because I will have well run out by then and I'm downing maxigesic tablets like they are tictacs.. I ended up pulling out my card and paid for a video consult thru Hola Health, online within 10 minutes guaranteed... I join the waiting room and I waited. For 2. That's 2!!! Hours. They called and said we are sorry we will have someone call you immediately, a minute after hanging up they send an email cancelling my appointment and that I will be refunded with in 5 business days. I need that refund immediately. So I can move onto a reliable service that charges once services have been delivered. If I don't receive that refund then we will see how far this is going to go. Don't take money from people who need help when you can't help them. Don't offer services you cannot provide? Don't. And I mean it to whoever is reading this.. DON'T trust this company.