Rachel

Rachel

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1
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1 out of 5 stars
Average rating

Reviews by Rachel

LL

Lloyds Bank Insurance

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1 out of 5 stars

Appalling Customer Service

Appalling Customer Service - over the past 2 years I have not had a single helpful or productive phone call with Lloyds mortgages. Sometimes I have had to endure 2 hours of calls resulting in neither assistance nor resolution - instead being transferred to different departments again and again. Mortgages are stressful enough. Extremely distressing to have to deal with this - I would not advise anyone to take out a Lloyds mortgage under any circumstances and I am not alone in this opinion.