Squirrel Internet Ltd
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Installation a farce
Installation a farce! Made every excuse why they could not complete pre-installation work as they could not put ladders against fascia’s or over a small canopy, plus only way they would be able to complete work would be to remove neighbours fencing. Then they turned up the following day at 7am in the morning without warning to say weren’t we here yesterday and not sure why they sent us out again. Rang Squirrell and the Customer Service person was the most obnoxious person I have ever spoken to and would not listen and seemed to just want to argue. Contract cancelled and warn anyone in Kinver area to be aware of the cowboy contractors and diabolical service from this company! BT had installed a new line in the same position so health and safety is none sense. Plus at no point did I agree to move a neighbour’s fence and did not reschedule the appointment.