Enact Conveyancing
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A joke of a service
Communication is virtually nonexistent. Messages sent via their portal seem to disappear into a black hole, with no responses for ages. When they do reply, it’s usually just to request yet another document, with no meaningful updates or progress. The only updates I’ve received are vague assurances like, “It’s currently with the team for review,” but it seems that team is either severely overworked or nonexistent, as nothing actually gets done. Meanwhile, yet another month passes on my existing expensive mortgage as I’m left chasing them for any semblance of progress. Unfortunately, this conveyancer was assigned by my remortgage bank—otherwise, I would avoid them entirely.