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Tried to deny me my rights of withdrawal
I ordered an Alpine PXA-H800 on a Saturday clock 18:49 and sent a cancellation of my order same day 27 minutes after, because i had found lots bad reviews for the store on various hifi forums, but item was shipped anyway. Next they tried to deny me the right to return the item by calling it special product although Alpine PXA-H800 is a standard stock item and they also metioned about new law in Germany from 13.06.2014. but I contacted the European consumer Centre who explained what to do, and they said that i have the right to return item according to EU law. Also i started a claim case against Toms car hifi with European consumer Centre with email proving that cancellation was send only 27min after on saturday evening. Also this store is not an Alpine certified dealer, so I will never do business here again.