CE
Celebrity Cruises
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AWFUL customer service
Celebrity call themselves a luxury cruise company but there is nothing luxury about them when it comes to customer service. The entire experience from booking to adding on excursions to dealing with Covid related complications has been a nightmare, and not worth it. I would not recommend. Impossible to get hold of anyone, each phone number passes you from one department to the next, if you do finally speak to someone then you get different information depending on who you speak to and incorrect information. There are no processes in place. TERRIBLE CUSTOMER SERVICE.