BLS International Services Ltd.
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PASSPORT SERVICE
PASSPORT SERVICE - SURRENDER: Gave 3 star because of staff Kinjal's (Regina) specific service delivery understanding our situation, allow us to change Photos of our kids, on the same day. Otherswise, another visit is not allowed, despite 4 family member appointment spare time was 2 hours. However, Just oneday before, in walk-in service visit, we observed staff are novice and clerical experts only (lakeer ke fakeer), spelling mistake is understood, but the ERROR they were pointing were very silly, like place of birth mentioned City & state in the passport, where as in the applicaiton, city mentioned but the state name in the next row, as per PASSPORT SEVA std questionarrie, that not sound adequate to them. Moreover, There were 2-3 photo pasted of misbehaviour and restrcited entry (Regina Police complain details) of few individual along side of BLS zero tolerance policy. The feeling I had after getting through all these, I shoudn't do any disagreement (or healthy argument) with this team , I might get restricted in the same fashion if I assume all those individual were aggravated with such clerical ERROR pointing. I have had immeidate travel plan, I shoudn't be indulge myself in such dispute. With this feedback, BLS management team and or Indian consulate think about improvment in the service. THANKS FOR EXTENDING CONSULATE SERVICES IN REGINA CITY, APPRECIATED!