Home Warranty of America
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Don’t believe you only have to pay $125 for service calls!!!
I called in a claim with my kitchen light and two security lights not working. My understanding is that I pay a $125 fee always for any service that I call in and is approved for by a technician. The technician came out and Home Warranty told me I would have to pay $390 more to the techician in order for my lights to be fixed. I have this policy to avoid large home improvement fees with a house. I wouldn’t have scheduled this visit if I knew I would have to pay more than $125. Their computer took my claim and put it through for the service call and I was the one that ended up paying more due to it. It should have told me I would have to pay more than $125 for the lights to be repaired. I contacted Home Warranty and Blondell Extension 4050 kept arguing with me that I was the one wrong and yelling at me that Home Warranty already helped me enough. Horrible Customer Service! She then cancelled my policy and I did not authorize it. Time to look for a new home warranty policy today!