Warner Leisure Hotels
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Bad dance break experience at Warner Gunton
We booked and paid extra for a dance break. From the start the instructors and ballroom space were overwhelmed by the numbers there booked. The instructors and staff when we complained said they were surprised by the numbers allowed. It was chaos at first then we were split into three large groups in order to get some time dancing. Instruction was very difficult because of the numbers and the reduced time. We got only a third of time we were lead to believe we would get of dancing and instruction. We are therefore asking for a significant refund. Also the heating on chalet did not work properly. The bathroom radiator didn't heat up and the other heaters crackled and groaned . Reception didn't seem to know how they worked and the maintenance didn't come out We complained to Warners head office who said that there more people than anticipated that took the dancing option and that an extra class had been on. We wrote back saying that it was advertised as a dance break not optional dancing. The four day dance break cost 150 pounds more than other Four day breaks that month. The extra class was at 2230 when neither the dancers or instructors were upto to dancing. We asked for a refund but heard nothing more. . MIDWEEK VARIETY Dance! In partnership with dance experts, Dance Afloat, this break is dedicated to dancing and includes daily classes Enjoy dance fit classes in the morning, beginner to advanced lessons in a variety of styles throughout the day, to a final high-energy performance in the evening. Our Dance Themed Weekend Breaks will ensure you’ll have your dancing shoes on all day and night long. You’ll even get a chance to strut your stuff, showing off all your dance moves you’ve alongside a live band