Mint Mobile
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Customer service was very polite but…
Customer service was very polite but they were able to help me get my phone to work. I switched the SIM card to a new phone and I was not able to get service so I called a couple of times. Each time the representative said that my cell phone was locked or partially locked which made no sense to me because I had bought the same phone before. Finally out of frustration I tried my original SIM card I put it into the new phone and I got service now I'm able to call out and receive calls. I don't have time to call them back and tell mint what happened they wouldn't even process it correctly anyway. A few years ago I called and really had a problem a female representative was very knowledgeable and she helped me greatly. These other gentlemen I guess, where new and they didn't seem to know how to process my situation but they were very polite.