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Елена Царенко

Елена Царенко

Member since Invalid Date
1
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1 out of 5 stars
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Reviews by Елена Царенко

Spabreaks.com logo

Spabreaks.com

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1 out of 5 stars
Jan 12, 2026

One of the worst spa treatments I have…

One of the worst spa treatments I have ever experienced. I purchased a spa treatment at Shangri-La Spa as a gift for my husband and myself for £600, and I was extremely disappointed with what we received. It started with being led to a very small, shared changing room for all guests, where there wasn’t even a place to sit while changing. Is this really what is expected from a luxury spa? The pool was tiny, there was only one steam room, and the bathrobes were dirty. We were then taken to our massage wearing bathrobes, through long corridors and an elevator shared with other hotel guests. For a couples spa experience, having to walk through public areas and share lifts and hallways with other people completely eliminates any sense of privacy, intimacy, or romance. The “massage” itself was nothing more than very light, superficial touching, performed by therapists with very average skills. It was far from a professional, high-quality treatment. For this price, this was by far my worst spa experience.