Jo-Ann Stores
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Shipping nightmares from warehouse....its not 6-10 days if ever!!
Place an order on 2/22/19, in stock items, however, 6-10 business days to ship? Emailed on 3/2, got a response on 3/5, checking into it, Day 10 3/8 I emailed asking for a follow-up, someone is reaching out to warehouse to find out and will get back to me? 3/10 I emailed again, requesting immediate shipping overnighted to my house. No response, I emailed again on 3/11. No response since 3/8 from anyone. I guess they don't like to be put on the spot, today 3/12 I called waited 17:23 min before someone could pick up my call, which is an indicator that their service sucks with a wait time so long. Katie wasn't capable of doing much once she did answer, she couldn't check with the warehouse, she couldn't cancel the order, but supposedly she said Virginia canceled the order. I hope for their sake it is canceled. In this day and age of on-line shopping Joann.com needs to step it up 100 steps in order to get any business on this site, its horrible.