delivery.com
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True scam
Traveling on business, exhausted and not wanting to get back out in the worst traffic I've ever driven in, I found delivery.com was recommended by the front desk of the Radisson Ontario Airport Hotel where I was staying. I signed up for an account, ordered from the Lotus Garden, entered my credit card and placed the order. They charged my card and sent a conformation email 10 minutes later. The wait was stated as 30 to 45 minutes. After 40 minutes I noticed an email arrived stating their security software canceled my order AFTER CHARGING MY CREDIT CARD which will refunded in 7 to 14 business days, all because the delivery address zip code didn't match the billing zip code is input on the credit card screen. I called the customer service number and the answers are disturbing. The order requires a phone number but Noone gets notified to call you. They charge the card as soon as you hit place order, THEN the security software scrutinizes your information and flags it which automatically cancels the order and places anear automated email in queue to send out, that in my case took 40 minutes. I hung up and called my credit card and placed a fraud hold on the charge so they have to explain themselves to get the money. I also sent an online complaint to the CALIFORNIA State Attorney General's office. I am not going to let this scam earn a percentage on my money during the weeks they hold onto it with having to answer for their actions and business practices.