Inital great service that goes down hill quickly...
I had an inital great service when ordering my product over the phone from a very helpfull Annicellita. But it went down hill from there. I took an unpaid day off work to wait for the delivery, It didnt show up, despite ordering the product two days ago. No call was made to advise they would not be making their advised time frame, If they at least called to advise me they were not going to make the delivery, I could of gone to work for the remainer of the day. Ive missed a days pay by takeing a day off today and now have to take a second day off again unpaid so im now going to be out two days pay on top of the expence of a new fridge. They were not even able to offer me a guarteded window for delivery tomorrow even though it is a service you can pay for. They did off me a 150 gift voucher for the inconvience of the non delivery, but thats not much use as I dont have the need to purchase any new applances in the near furture.