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Awful
Very disappointed with this brand. I got a few items from their branch in Southampton and they were surprisingly good quality so I thought “hm let’s make an online order to see what else they have?”. when I received the order they had sent HALF the order wrong and when I tried multiple times to reach out to customer service no one ever replied to me. I have now browsed on their website to see how I could return this and it turns out you not only pay for the postage to return but the shipping will also be deducted from your refund!!!! the website you will only be able to post for free if they indeed confirm it was a mistaken order but of course they never got back to me!!!!