Inquisitor

Reviews by Inquisitor

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Orlando Rent a Car

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Sep 30, 2021

Abysmal service from fraudulent…

Abysmal service from fraudulent company. Worst rental company I’ve ever used. Staff couldn’t care less if you have any issues, cars substandard, not based in airport, empty to empty is shysters way of doing business. Car wouldn’t start on day we were leaving. Couldn’t get hold of them. Ended up having to leave it at hotel and spend £50 on taxi so we didn’t miss flight. Left key with reception and informed company what had happened by email, as they never answer phone. Charged 500 euros to our card for ‘recovery’ You’ve been warned…

PA

Paisley Freight

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Aug 17, 2017

I've used PF previously and they've …

I've used PF previously and they've been ok. This time, however, different story. I waited in all day for a pick up only to be contacted at 4pm by a sub-contractor and informed that they didn't have anyone in my area but would collect by 10am next day...they didn't. Neither did they know what it was they were supposed to collect or that a tail-lift was required, even though that's what had been specified and paid for. Very poor service. I then had to spend too much of my life phoning them until eventually getting an answer. The member of staff i spoke to was nice but, in the business world, nice doesn't cut it i'm afraid. Such ineptitude and poor service in my business leads, at very least, to compensation...no hint of this from PF. Quick update...PF told me at 10.55 that they'd just spoken to driver and he said he was 15mins away. Driver arrived at 12.15 and tells me he received a call from his company -not PF- 10 mins ago re: my collection..first call he had about it. Incompetence is one thing, telling lies quite another.