Audley Travel
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Audley travel did not meet their stated objective.
The Audley travel website claims vacations are 100% tailor made. Their statement is “Your entire vacation is designed around your requirements.” Sadly, this was not my experience. About the only thing that matched my requirements was the country, which was Costa Rica. I requested expat communities where I might escape snow and ice, on a yearly basis.I also requested very nice hotels with views. ( I believe the hotels are an important part of the vacation) I was told I would be staying in 5 star hotels. This was not true. One hotel had 3 stars and was quite nice. It was downhill from there. One was so dark, cold and with such an unfriendly staff I felt claustrophobic and frightened. I had to leave. I had one nice hotel, two adequate and three unacceptable. I now know there are many communities where I would have been comfortable and my requests meant. In the future I will talk with people who know the country. I paid top dollar for poor accommodations. I am an 80 year old female who asked for help to pick a wonderful place/vacation. My age seemed to be a factor as I did not understand what questions to ask or where to get real information. I trusted Audley was a good company. Not so