GIANT® Food Stores
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Horrible Experience Using Giant Self Checkout
January 24, 2023 I used the self check out at the Giant Food Store, Number 6442, in Havertown, PA. I had a large order and their check out computer kept telling me to place my item on the bagging area. Well the bagging area filled up fast and when I tried to remove and bag some items, the system stopped allowing me to check out and said "help is on the way." The store associate got short with me because she had to several times override the system so I could continue checking out. She said I should put the rest of the items on the conveyor belt. But when I did that their system stopped allowing me to scan and gave me the same message help is on the way. I used to spend over $100 a week at Giant. After this incident I destroyed my Giant shoppers card and never shopped at Giant again. Emailed Giant about my experience on January 28th and never received a response.