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CE

Celebrity Cruises

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1 out of 5 stars

I was issued a voucher by celebrity…

I was issued a voucher by celebrity that did not work when this was highlighted to celebrity probably 4 months back still no answer and nor they are saying that a refund was issued I have asked for proof of refund still no answer, these lot have the worst coustomer service ( UK division) being a US company normally coustomer service it top of the he list. Celebrity got back to me in regards to a refund that was 3 weeks back still no payment still chasing with emails taking upto a week to reply to lack of coustomer service shocking for a American company. Update refund issued today after chasing from December really does not give you confidence in giving them your money.