Ordered a bike helmet online for my son…
Ordered a bike helmet online for my son for his bikeability as they do not carry the better helmets in small in stores. Gives you an option for when you can collect in-store. We selected last Thursday having ordered it on the Monday allowing for any issues as we needed it by the following Monday at the latest. We are now on the Wednesday after the latest I needed it and we still have had no notification. I spoke to the customer service last Friday and asked if a manager could call me. She told me a manager was not around but to keep my phone on me as they will. Well surprise surprise no helmet, no message from the store and no call from the manager. My husband then tried to call them on Monday to get an update as I was at work and they refused to talk to him and dropped the call…..disgusting service.