MY
My Cruises
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No Communication. No Answers.
Our cruise from Singapore to Dubai was cancelled by Virgin in February 2024 due to problems in the Red Sea ( the ship was sailing from Dubai to Athens after completion of our leg). The cruise was booked through Flight Centre who use their subsidiary My Cruises. Virgin advised that refunds would be made from 16 February. It’s now 28 May and we are still waiting! Flight Centre cannot provide any answers. When are we getting our refund? _______________________________________________ FOOTNOTE: As you can see from the response below My Cruises have totally avoided answering the question. The Virgin ship was Resilient Lady and My Cruises know when refunds will be paid but refuse to confirm a date.