Bord Gáis Energy
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Improper invoicing, smart meters
Incomprehensible final invoice with exaggerated estimation of units consumed. There is smart meter remotely read since January 2021. Why on earth do they need to estimate the units? The smart Board Gais Energy agent decided against my wish to close the account on the day of the phone call, when all I wanted it was to communicate them with enough time that the incoming bill in two days it would be the final bill, closing the account because I had move out few days ago. In a previous occasion, Bord Gais Energy blamed ESB Networks from erroneous estimation with an exponential increase of the bills from March to June. ESB Networks has provided me with the reading scheduled for the incoming bill. And I am still waiting for Bord Gais Energy to rectify and invoice the right amount. It is not the first time of improper invoicing, it is the third time. When I moved from one flat to another in the same building, Bord Gais Energy invoiced me for the two flats in November because the new tenants did not take a contract with anyone. And now it seems that Bord Gais Energy is taken money from the tenants leaving the dwellings to cover the liabilities of the landlords. or is it a new strategy to extortion tenants to stick with them by giving a fake credit feedback to the other energy suppliers ?