Irish Water
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This company is atrocious!
This company is atrocious!! The water supply in my neighbourhood has been experiencing constant disruption for the last six weeks or so with no prior warning. It is literally pot luck ever morning when you turn the tap on as to whether you have a decent supply, or any supply, of water. When I ring up to find out what is going on the staff are very nice but can offer no help and are clearly reading from a script. A large part of the training they receive is very obviously to "Fob The Customer Off" On one occasion I asked for a supervisor to call me regarding the issue. I received a call from the most ignorant man, who wouldn't give his name, could barely put a sentence together and put the phone down on me when I questioned him. My partner then rang him only to experience the same . When he asked him his name he was told in an aggressive tone that " Its none of your business ". The so called supervisor then slammed the phone down on him. Emailing Irish Water regarding this has proven fruitless! They clearly view their customers with utter contempt. Their unprofessionalism is an absolute embarrassment to Ireland.