Spaceships Rentals (UK & Europe)
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Spaceship have fantastic service
We rented a motorhome for our family of 5 while we were on holiday in the UK in July. Pick up was easy, and we thoroughly enjoyed our time in the motorhome! Unfortunately, 5 days into our 9 day trip our motorhome broke down. Spaceship arranged for a mechanic to come to us that afternoon, and when the mechanic couldn't fix the motorhome they arranged for a specialist mechanic to come from London (4/5 hours away) - he arrived at 10pm and immediately started work (as the children slept in the motorhome, which was parked on a side street in Durham). He was missing a tool, so came back at 8am the following day and did his absolute best to fix the problem. Much to both his and our disappointment the motorhome couldn't be fixed. Spaceship and their insurance company tried hard to find us a replacement motorhome but to no avail. In the end we had to book accomodation and hire a car, but Spaceship immediately refunded us 4 days of our motorhome, and their insurance paid for 2 days of the rental car we had to get. We lost one day of our holiday, and the rest of our holiday was slightly different then planned, but we so appreciated the speedy efforts made by the mechanics, spaceship staff and their insurance company to find the best solutions for us. Life happens, and while another motorhome would have been wonderful I would 100% book with Spaceship again. Thank you!