LL
Lloyds Bank Insurance
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Wanted to change phone number for…
Wanted to change phone number for contact details on my account,after speaking to four different people in four different departments and being on the phone waiting 45 minutes was told couldn't be done and needed to go into a branch,having no access to Internet banking and working during the hours they're open thought it was an easy option,no such luck and a complete waste of time,they really need to train all relevant staff completely in what the can and can't do over the phone,very frustrating and again completely wasted my time.