Ramesh M

Jan 21, 2023

Big issue with refund on Costco travel

We booked Mexico package trip through Costco travel. It is a package trip including airfare and hotel. On the day of trip Alaska airline canceled the flight due to weather issues somewhere else. The next flight was not available for 4 more days. So basically the package deal was canceled by airline by not having a flight. Costco only refunded me flight payment , the hotel payment is still not promised, it’s in thousands dollars of payment. This is ridiculous and unacceptable behavior from Costco. Please refund my money asap.