Water Plus
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Dear water plus
Dear water plus. Customer Service Team, I am writing to express my dissatisfaction with a recent customer service experience. I had an interaction with one of your representatives named Vishala, and unfortunately, it was extremely disappointing. During our 45-minute call, Vishala was rude, unhelpful, and made the conversation unnecessarily stressful. Instead of providing solutions, her responses added to my frustration. To make matters worse, the call was abruptly disconnected without any resolution. I later spoke with another representative who was able to resolve my issue in just five minutes—this highlights the fact that the problem was not complex, but rather mishandled. I kindly urge you to provide further training to Vishala on effective communication and customer service etiquette. No customer should have to go through such an unpleasant experience when seeking help. Thank you for taking the time to address this matter. Sincerely, Rajasekar