American Water Resources
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Hartmann & Sons who are hired by AWR…
Hartmann & Sons who are hired by AWR came to my home in July to first unclog the bathroom sink (which was done). Five minutes after they left I went to my kitchen to cook & water was backing up in the kitchen sink & also when you flush the toilet the water was coming up in the kitchen sink. The 3rd person they sent to unclog the main pipe in my garage had to remove the cap off the pipe by sawing it off? their plumber cracked the pipe. The pipe was not leaking before they came it was only clogged. It is September 3 & the pipe is leaking because Hartmann & Sins said I did it. I never touched the pipe. They have been out 5 times altogether. They look at the pipe for 2 seconds. Say they have to call their Manager & then they leave because cracks are not covered. I just need them to own their mistake, but they refuse. They came out July 19, 22, 25 & 2 times in August.