Infinity Motorcycles
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Click and collect but no stock in store
EDIT: while the problems happened as below they were quick to deal with the issue and I should receive the item tomorrow hopefully. Their system obviously needs some work but seems like they are looking to address it! Ordering on line was straight forward and it seems that’s where it stops. Selected click and collect for their Clapham branch yesterday afternoon for collection today. No update today despite it meant to be ready for collection today. Had to ring store twice as first time they were too busy to talk to me, then tell me that they don’t have the item for me to collect and actually the system is showing as -1 stock which makes me think that they failed to set it aside yesterday when I made my order and then sold it to someone. So I’m £135 out of pocket while I wait for them to see if they can get one from the manufacturer.... not helpful when it’s a security chain for the bike I have arriving tomorrow. Oh and too top it all off their website still shows it as available to click and collect today so this could still happen to someone else despite there being -1 in stock.