Lloyds Bank Insurance
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Absolute shambles of a business
Absolute shambles of a business. Tried to transfer £1200 to my solicitor to have it flagged up for fraud. No problem, went through the checks and was cleared to send the money. Neat day, money still not left the account so get back in touch. To be told after 45 minutes on the phone that it has escalated to the highest fraud level and my account has been blocked in full. Lloyds have blocked me access to my own money until I can get into a branch to prove I’m me! However the branches (if there are any left) are only open during my working hours! In the meantime I’ve been left penniless and can’t pay my solicitors bill. Also I can t complain up the chain as there is nobody there (they are working from their spare bedrooms). Any complaints must be put in writing and there are no supervisors or mangers to talk to.